So in my job as an elementary school librarian, I deal with two sets of people: students and teachers. Believe it or not, they both give me equal amounts of grief and laughs. Here is a sampling of what I dealt with today:
In our school, every classroom is fortunate enough to have a document camera and projector to use while teaching. It wasn't always so. It used to be that each grade level had one until last year when we got some newer ones, but of course, some teachers got left with the older ones. No one really complains about it. They're just grateful to have one. Well, except for one teacher. She was a sub at our school last year, and a new teacher this year and just so happened to end up with one of the old ones (which really isn't old, it's brand new...I took it straight out of the box). But since she was around last year, she knows about the new ones (which incidentally work exactly like the old ones...they do the EXACT same thing). So at the beginning of the year, I take everyone their Elmo (that's what the document cameras are called). Then a few days later, she comes to me and says,
"When am I gonna get an Elmo?"
"You have one. I put it in your classroom. It's on a cart..."
"Oh! That thing? I didn't even know what that was. I thought that since I'm new I get one of the new ones."
"Nope, sorry. The teacher that had that room last year had an old one, so you get an old one too."
"You mean I can't get an Elmo?"
"You have one. It does the exact same thing and works just as well. It just looks different."
And you can see how the rest of the conversation went: "I'm not gonna get a new one?" "No." etc...
Then a few months ago she claimed that she might need a new Elmo because the projector was overheating (it's brand spankin' new, I pulled the projector straight out of the box too). I went down to look at it and it worked just fine so I told her to call the HelpDesk and they could come fiddle with it.
Today she comes to tell me that some of the prongs are missing on a plug and all she really needs is a new Elmo (do you see the pattern here folks?). And then she goes on to tell me how she can't teach at all with that thing and how it is so confusing and frustrating and, "All I want is an Elmo!"
Once again..."You have an Elmo."
"Oh! Can you just come down and take a look at it for me? I can't even plug anything in...I just don't know what to do. There's cords everywhere..." blah blah blah.
So I'm thinking this cord problem is the cord that plugs into the Elmo and she tried to break it so she could get a new one. I tell her I have plenty of extra cords and I'll bring down a replacement.
I get down there and yep, there are cords everywhere! Everything is unplugged from the power strip, the power strip is unplugged from the cart, and the cord from the cart is unplugged from the wall.
I ask her what is wrong with the cord (as I'm looking at the one plugged into the Elmo) and she says, "Oh no, not that one. This one." And she shows me the cord from the cart...a three prong cord where the bottom prong has been broken off. Then she tells me how she wasn't sure if it would work if she plugged it into the wall and how she hasn't touched it for a week.
Seriously? How many times do I have to tell people! If something isn't working, check to make sure it's plugged in!!!!!! It's like twice a month I have to go down to someone's classroom and plug something in for them. Ugh!
So we plug everything back in (or really, I plug everything back in because all of those cords are really just too confusing for her) and guess what? It works just fine! But then she starts pushing all these buttons asking me "which one does this need to be on" and so on. I got it back to the right setting and told her to leave it there...we'll see if she does. I swear that woman is going to break everything on that cart, including the cart itself, just to get a document camera that looks like everyone else's.
How are people so technologically defunct that they can't figure out how to plug something into a power strip and then plug it in to the wall and therefore think it must be broken and they need a new one? I just don't get it....